Frequently Asked Questions
We know you may have questions about the services we offer or would simply like to know more about what they are. For this reason we would like to take the time to list a few videos here for your educational benefit.
If you have further questions, please contact us today!
Feel free to watch some of our Ask the Experts videos below.
According to Vice President of Operations Rick Barley, the Department of Human Services (DHS) inspects licensed facilities in the state of Pennsylvania annually. More than 400 areas are assessed during this process. DHS inspectors are trained to evaluate:
- The amount of time dedicated to patient care and the quality of the care given
- The company’s risk and safety procedures
- The amount and effectiveness of training given to staff
- Whether the living environment is safe and well-maintained
At Providence Place only licensed nurses and certified medication associates assist residents with their medications. The nursing staff uses an electronic medication administration record (eMAR) to document and ensure residents receive their medication as prescribed. We partner with a professional pharmacy who blister packages individual doses of medication for added safety.
President David Leader strongly encourages residents to bring their pets to live with them at Providence Place. “We welcome cats and dogs because it makes our community feel more like a home.” Research shows that pet ownership has a positive effect on aging. There are physical, social, and emotional benefits associated with caring for a beloved pet.
Nursing homes are medical facilities designed to provide short term care for patients with an acute illness. The approximate cost to receive care in a nursing home is $300-$400 a day. Medicare and private insurance may cover a portion of this cost for a short period of time. In contrast, personal care homes or assisted living facilities are designed to feel more like home. The average cost to live in this type of community is $80-$200 per day depending on the type of room or apartment. Personal care homes are designed to be a long term living solution for residents with mild or chronic health conditions.
According to David Leader the most important thing you can do is visit the facility in-person. Schedule an appointment with the Marketing Director or Executive Director, or stop in unannounced to see how it really operates. Regardless, it should appear organized and there should be a manager on duty or in charge. Use all of your senses. Does the environment look and smell clean, like your own home? Ask if you can sample a meal and observe the activities program. Lastly, it’s important that the staff is happy and engaged. Make sure that their interactions with residents are friendly and respectful.
Providence Place offers emergency monitoring and assistance to residents 24 hours a day, 7 days a week. The emergency response team includes the Executive Director, Director of Wellness, LPN, and the Shift Leader. All of our caregiving staff is also trained on how to respond in case of an emergency. Residents in need of help simply use their call pendants to alert a caregiver who responds promptly.
Both levels of care are overseen and inspected by the Department of Human Services. About 90% of the regulations are identical, and the differences are very minor. In Pennsylvania, there are more than 1,200 licensed personal care communities and only about 50 licensed assisted living facilities. The primary reason being that the state licensing fees and documentation requirements are less for personal care. The current regulations permit residents to age-in-place under the care of licensed staff in either setting.
Aging-in-place means that a resident can receive a higher level of care without needing to move to another apartment or facility. At Providence Place we support aging-in-place. In fact, more than half of our residents choose to remain in our care until the end of their life. We work closely with home health and hospice providers to allow our residents to stay in their apartments as long as their safety, health, and comfort permit.
Senior care can be surprisingly affordable. There are options available for nearly every budget. Vice President of Sales, Gino Gentile advises families who are contemplating senior care to first meet with the person and learn more about their personal finances. “It’s important to understand what budget you are working with before you start your search.” When you take into account all of the costs associated with maintaining a residence, e.g. homeowner’s insurance, utility bills, and property taxes, you may be surprised to learn that senior living can be a better value.